1. No refunds
2. No layaways for more than 1 month
3. Exchanges
Within 2 months after purchase date (you must have your invoice)
Only on yarn (no notions: needles, books...)
No exchanges on special orders
4. Non-exchangeable
Books
Needles and crochet hooks
Other notions
Special orders
5. Orders
Orders are sent within 2 business days when products are in stock. If they are not, we will contact you (often, a delay of 2-4 weeks is possible to receive the products).
Shipping costs are as follows:
o General: 14,00$
o Orders between 65$ and 120$ before tax: 7,00$ (code: PM50)
o Orders above 120$ before tax: free (no code)
To order: "Store" tab, email us, send us a private message on Facebook.