1. No refunds

 

2. No layaways for more than 1 month

 

3. Exchanges

         Within 2 months after purchase date (you must have your invoice)

         Only on yarn (no notions: needles, books...)

         No exchanges on special orders

 

4. Non-exchangeable

         Books

         Needles and crochet hooks

         Other notions

         Special orders

 

5. Orders

       Orders are sent within 2 business days when products are in stock. If they are not, we will contact you (often, a delay of 2-4 weeks is possible to receive the products).

       Shipping costs are as follows:             

           o General: 14,00$             

           o Orders between 65$ and 120$ before tax: 7,00$ (code: PM50)              

           o Orders above 120$ before tax: free (no code)          

       To order: "Store" tab, email us, send us a private message on Facebook.

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